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Privacy policy

Last updated June 2026.

Water Register (waterregister.ca) is an independent service. Contact: [email protected].

This policy describes how we collect, use, and disclose personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies.

What we collect

  • Free tier: standard web server and security logs (IP address, user agent, request metadata) via Cloudflare, plus privacy-oriented web analytics when enabled (page views, referrer, device type; no advertising cookies).
  • Pro accounts: email address (from sign-in link, Google, or Microsoft OAuth), signed session cookie, Stripe customer and subscription identifiers, and optional legacy Pro access token stored in your browser.
  • Market listings: listing content you submit, contact email for moderation (not shown on the public board by default), and poster Pro email.
  • Listing alerts: email address and watershed selections when you opt in.
  • Monthly digest: email address and optional topic or watershed focus when you join the free newsletter on the public site (no account required).
  • Support: information you send to [email protected].

Licence registry data

Licence holder names and authorization details displayed in search results come from Alberta government open data. Alberta treats water allocation licences as public information. We do not collect that registry data from licence holders directly.

How we use information

  • Operate the Site, authenticate sign-in and Pro access, and process subscriptions.
  • Moderate market listings and communicate approval or rejection.
  • Send watershed listing alert emails you request.
  • Protect against abuse, fraud, and security incidents.
  • Improve reliability and support users.

Email and CASL

We send transactional email about your account, listings, and billing without separate marketing consent. Watershed listing alerts and the free monthly digest are optional commercial electronic messages. By subscribing you consent to receive those emails. Digest emails include an unsubscribe link; listing alerts can be removed in your dashboard or by emailing us.

Service providers

We use subprocessors that may process data outside Canada, including Cloudflare (hosting, security, D1 database), Stripe (payments), and Resend or Cloudflare Email (transactional email). They process data under their own terms and only as needed to provide their services.

Retention

Pro account records are kept while your subscription is active and for a reasonable period afterward for billing and dispute resolution. Listing records are kept while published and for moderation history. Alert subscriptions are removed when you delete them. Security logs are retained per Cloudflare defaults.

Your rights

You may request access to or correction of personal information we hold about you, or withdraw alert consent, by emailing [email protected]. We will respond within a reasonable time. You may manage Pro billing through the Stripe customer portal.

Children

The Site is intended for professional and institutional users. We do not knowingly collect personal information from children.

Changes

We may update this policy. The date at the top will change when we do.

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